{"id":18859,"date":"2018-07-30T13:28:27","date_gmt":"2018-07-30T12:28:27","guid":{"rendered":"https:\/\/ukactive.com\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/"},"modified":"2018-07-30T13:28:27","modified_gmt":"2018-07-30T12:28:27","slug":"are-fitness-aggregators-creating-value-or-just-taking-some-of-yours","status":"publish","type":"post","link":"https:\/\/ukactive.com\/cy\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/","title":{"rendered":"Are fitness aggregators creating value, or just taking some of yours?"},"content":{"rendered":"<p><strong>By Nishal Desai, CEO and Co-Founder of Imin<\/strong><\/p>\n<p>Let\u2019s get straight to the point: the industry is currently trying to make its mind up about \u201caggregators\u201d.<\/p>\n<p>There\u2019s a new tone of skepticism around this topic; perhaps it\u2019s always been there, and just found a collective voice, or maybe this is genuinely new sentiment as these \u201caggregators\u201d start to be taken more seriously. Even if you\u2019re not directly part of the conversation, you\u2019ve probably picked up on the murmurs.<\/p>\n<p>At <a href=\"http:\/\/www.imin.co\/\" target=\"_blank\" rel=\"noopener\">Ymlaen<\/a>, we interact with all manner of \u201caggregators\u201d and fitness operators on a daily basis\u200a\u2014\u200agenerating what is perhaps a unique view of the situation from both sides. Here\u2019s our take:<\/p>\n<p><strong>Operators are absolutely right to be cautious.<\/strong><\/p>\n<p>Naturally, the conversation so far has been driven by the larger operators and brands in the leisure sector. These organisations have power, reach and influence\u200a\u2014\u200aand have a lot to lose if they don\u2019t act wisely. It\u2019s not just revenue\u200a\u2014\u200athey employ tens of thousands of people between them, run thousands of facilities providing critical sporting infrastructure up and down the country, and coordinate community activities aimed at getting the most inactive active.<\/p>\n<p>They have a heavy responsibility to ensure they make the right strategic decisions, so they need to be cautious. They have a heavy burden. If they get it wrong, we\u2019ll all feel it.<\/p>\n<p>But here\u2019s the key question: is the trepidation about \u201caggregators\u201d stopping us from recognising the genuine opportunities that exist to grow the market today, and the opportunities that are within reach for tomorrow?<\/p>\n<p><strong>Not all \u201caggregators\u201d are the same<\/strong><\/p>\n<p>You\u2019ll notice I keep putting \u201caggregators\u201d in quotations. The meaning of this word seems to evolve rapidly depending on who\u2019s saying it, and bundles a lot of companies together without distinction. The terminology needs clearing up \u2014each organisation differs in product, business model, and (importantly) core purpose.<\/p>\n<p>Here are some publicly available examples to show the range of who might want to partner with operators now and in the near future:<\/p>\n<ul>\n<li><strong>Classpass<\/strong>\u200a\u2014\u200acharging a monthly subscription cost to end users for a specific package of classes they can book onto every month. Pay operators at a discount per class.<\/li>\n<li><strong>Change4Life<\/strong>\u200a\u2014\u200akids focussed campaign from Public Health England. No current commercial charge to operators.<\/li>\n<li><strong>MyLocalPitch<\/strong>\u200a\u2014\u200acommission-per-booking model helping players find and book their nearest sports venue.<\/li>\n<li><strong>Get Active London<\/strong>\u200a\u2014\u200aCounty Sports Partnership built platform, aimed to broadly appeal to the masses. Commission-per-booking.<\/li>\n<li><strong>Badminton England badminton finder<\/strong>\u200a\u2014\u200aNGB-driven product to help badminton players find and book courts and activities. Commercial model being explored.<\/li>\n<li><strong>One You Hounslow<\/strong>\u200a\u2014\u200alocal authority driven health campaign for older adults. Commercial model being explored.<\/li>\n<li><strong>PayAsUGym<\/strong>\u200a\u2014\u200aprimarily a pay-as-you-go model for day passes to gyms and classes. Also offers end-users monthly subscription for multiple gym and class visits.<\/li>\n<li>There are also a number of sports brands, health brands, and insurance organisations who are currently exploring the opportunity.<\/li>\n<\/ul>\n<p>With these examples, it should be easier to see some distinctions (it\u2019s a very different prospect dealing with Classpass vs a local authority). In order to better describe them as a whole, I\u2019m going to stick to the phrase <strong>\u201cmarketing partners\u201d<\/strong>, because in essence, that\u2019s what they all are. The best marketing partners should succeed because they provide the best ROI, continually and consistently. They create value for the organisations they partner with.<\/p>\n<p>Which leads to second level of distinction:<\/p>\n<p><strong>Value Capture vs Value Creation<\/strong><\/p>\n<p>There will be marketing partners out there that don\u2019t care about growing the market. I will classify these as <em>\u201cvalue capture\u201d<\/em> platforms\u200a\u2014\u200aat a high level, they do little else to engage customers apart from \u201caggregate\u201d products and services from other companies. They seek to own the end-user outright, and generally commoditise the supply of classes and activities in the market.<\/p>\n<p>Operators are very wary of these platforms, and rightly so\u200a\u2014\u200awithout the proper controls and measures in place, these value capture platforms can easily take control. If they get big enough to control a significant proportion of a given operator\u2019s user base, the operators can find itself at the mercy of changes in pricing model and a lack of alternative options.<\/p>\n<p>But for every value capture platform, there\u2019s one or more <em>\u201cvalue creation\u201d<\/em>platforms. These marketing partners genuinely seek to provide services back to fitness operators. They don\u2019t just create a user base by taking yours. They often care about getting people more active, getting inactive people active, and using lots of weird and wonderful mechanisms to help make that happen. Sometimes these marketing partners already have a significant user base, with an audience built off their own original value propositions. It\u2019s these marketing partners we should focus on supporting as they represent the opportunity to grow the market together.<\/p>\n<p><strong>From zero sum to win-win<\/strong><\/p>\n<p>The market isn\u2019t saturated; there are plenty of people who don\u2019t have a fitness membership, and who aren\u2019t regularly active (indeed, the <a href=\"https:\/\/www.sportengland.org\/media\/13217\/v-mass-markets-digital-content-editorial-team-active-lives-march-2018-active-lives-adult-survey-nov-16-17-final.pdf\" target=\"_blank\" rel=\"noopener\">latest Sport England data<\/a> shows that overall, activity levels over 2016\u20132017 remained static). <em>Value capture<\/em> platforms are likely to be targeting the same people operators are already targeting, creating a zero sum game. On the other hand, <em>value creation<\/em> platforms will be targeting an audience (or already have one) that is outside the operator\u2019s own reach or influence. Operators can choose to pay for access to this audience if it meets their organisational objectives (creating a win-win).<\/p>\n<p>Of course you shouldn\u2019t allow value capture companies to simply re-sell your products, and charge you a commission fee for the pleasure of doing so.<\/p>\n<p>Of course you shouldn\u2019t relinquish power to these platforms, enabling them to grow to such monstrous size that you\u2019re then beholden to them.<\/p>\n<p>And, of course, you shouldn\u2019t ignore lessons from parallel sectors.<\/p>\n<p>But this doesn\u2019t mean you shouldn\u2019t partner with anyone; it means go forward with eyes open, hands on the steering wheel. Choose to work with these companies in a way that puts you in control, and keeps you there.<\/p>\n<p>The world is moving quickly, and it\u2019s important to take measured decisions based on data and evidence, or as a sector we risk being left behind.<\/p>\n<p><strong>A simple way forward that keeps operators firmly in control<\/strong><\/p>\n<ul>\n<li>Diversify who you collaborate with\u200a\u2014\u200arunning many concurrent experiments with marketing partners at the same time.<\/li>\n<li>Be dynamic about partnerships\u200a\u2014\u200aa marketing partner might not be appropriate for all sites or all products, but they might still create value for some part of your estate. It doesn\u2019t have to be all or nothing.<\/li>\n<li>Hold marketing partners to account\u200a\u2014\u200aclosely monitor how you\u2019ve gained (or not) from the partnership. Their gain should also translate into your gain (or it\u2019s not really a partnership). Don\u2019t let them cannibalise your market without you realising. Learn to pick out the partners that will genuinely create value and not just capture it from you.<\/li>\n<li>Don\u2019t be afraid to terminate relationships\u200a\u2014\u200aensure you build in flexibility and value-based triggers that allow you to act when you need to.<\/li>\n<\/ul>\n<p>When you find marketing partners that create value for you, then yes, I believe you should pay for that in whichever way makes sense for you and that partner. Commission, monthly fee, whatever it is\u200a\u2014\u200ajust like you do for every other form of marketing.<\/p>\n<p>If a partner doesn\u2019t create value, don\u2019t work with them and don\u2019t pay them. Marketing partners that don\u2019t sign up to that philosophy are probably the same partners you don\u2019t want to work with in the first place.<\/p>\n<p><em>(And to the marketing partners reading this<\/em><em>\u200a<\/em><em>\u2014<\/em><em>\u200a<\/em><em>this advice to operators shouldn\u2019t come as a threat, nor should you be upset it\u2019s being said. If you\u2019re truly value creating, you should relish the prospect of having these barriers removed and questions asked upfront so that you can evidence the true value of your platform).<\/em><\/p>\n<p><strong>We\u2019re here to help<\/strong><\/p>\n<p>This is precisely where <a href=\"http:\/\/www.imin.co\/\" target=\"_blank\" rel=\"noopener\">Ymlaen<\/a> is positioned\u200a\u2014\u200aworking on behalf of operators to help them seamlessly connect with multiple marketing partners with complete control, complete measurability, and complete transparency.<\/p>\n<p>Operators can (and should, in my opinion) collaborate with as many marketing partners as possible, in order that they can reach all parts of society. It\u2019s critical for the the mission to get everyone active\u200a\u2014\u200aespecially in supporting the innovative technologies needed to reach those who are inactive.<\/p>\n<p>I\u2019ll be the first to admit that I don\u2019t know exactly what will work. I suspect for every operator (or even every centre) it\u2019s going to be a unique, dynamic blend of marketing partners based on budget, local population factors, season, and more. But what I do know for certain is this: if we\u2019re not willing to try, in a controlled and transparent way, we\u2019ll never know how much we stand to gain.<\/p>\n<p>There might well be companies out there that are either knowingly or unknowingly trying to capture value from you\u200a\u2014\u200alet\u2019s work together to weed them out quickly, and get back to working with the partners that will genuinely create value.<\/p>\n<p>If you\u2019re ready to explore the possible, we\u2019re ready to be your guide.<\/p>","protected":false},"excerpt":{"rendered":"<p>By Nishal Desai, CEO and Co-Founder of Imin Let\u2019s get straight to the point: the industry is currently trying to make its mind up about \u201caggregators\u201d. There\u2019s a new tone [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":18860,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[100],"tags":[],"class_list":["post-18859","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Are fitness aggregators creating value, or just taking some of yours? | ukactive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ukactive.com\/cy\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are fitness aggregators creating value, or just taking some of yours? | ukactive\" \/>\n<meta property=\"og:description\" content=\"By Nishal Desai, CEO and Co-Founder of Imin Let\u2019s get straight to the point: the industry is currently trying to make its mind up about \u201caggregators\u201d. 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There\u2019s a new tone [&hellip;]","og_url":"https:\/\/ukactive.com\/cy\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/","og_site_name":"ukactive","article_publisher":"https:\/\/www.facebook.com\/ukactive","article_published_time":"2018-07-30T12:28:27+00:00","og_image":[{"width":2000,"height":1335,"url":"https:\/\/ukactive.com\/wp-content\/uploads\/2026\/02\/nish-imin.jpg","type":"image\/jpeg"}],"author":"ukactive","twitter_card":"summary_large_image","twitter_creator":"@_ukactive","twitter_site":"@_ukactive","twitter_misc":{"Written by":"ukactive","Est. reading time":"8 munud"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ukactive.com\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/#article","isPartOf":{"@id":"https:\/\/ukactive.com\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/"},"author":{"name":"ukactive","@id":"https:\/\/ukactive.com\/#\/schema\/person\/a47ca017651edadfb71b51b6e4b17d6e"},"headline":"Are fitness aggregators creating value, or just taking some of yours?","datePublished":"2018-07-30T12:28:27+00:00","mainEntityOfPage":{"@id":"https:\/\/ukactive.com\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/"},"wordCount":1564,"publisher":{"@id":"https:\/\/ukactive.com\/#organization"},"image":{"@id":"https:\/\/ukactive.com\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/#primaryimage"},"thumbnailUrl":"https:\/\/ukactive.com\/wp-content\/uploads\/2026\/02\/nish-imin.jpg","articleSection":["Blog"],"inLanguage":"cy"},{"@type":"WebPage","@id":"https:\/\/ukactive.com\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/","url":"https:\/\/ukactive.com\/news\/are-fitness-aggregators-creating-value-or-just-taking-some-of-yours\/","name":"Are fitness aggregators creating value, or just taking some of yours? 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